Effective Date: 4 July 2026
At Pointer Services Pte Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Company name
- Information submitted through contact forms
- Website usage data, including IP address, browser type, device information, and pages visited
- Cookies and similar tracking technologies
Providing personal information is voluntary; however, some services may not be available without it.
How We Use Your Information
Your information may be used to:
- Respond to enquiries and support requests
- Provide our products and services
- Schedule consultations or appointments
- Improve our website and customer experience
- Send important updates and service notifications
- Send marketing communications where you have provided consent
- Comply with legal obligations
Cookies
Our website uses cookies to improve functionality, analyse website traffic, and enhance your browsing experience. You may disable cookies through your browser settings, although some website features may not function correctly.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third-party service providers who assist us in operating our website or delivering our services, including:
- Website hosting providers
- CRM platforms
- Email service providers
- Payment processors
- Analytics providers
- Advertising platforms
These providers are only permitted to use your information for the services they perform on our behalf.
Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. While we strive to safeguard your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with applicable legal obligations.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain processing activities
- Request a copy of your personal data
To exercise these rights, please contact us using the details below.
Marketing Communications
If you have subscribed to receive marketing communications, you may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.
Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Pointer Services
Email: priscillia.ng@pointerservices.com.sg
Phone: +65 6305 4560
Website: pointerservices.com.sg